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Tournament FAQs

Tournament FAQs

Dates

Qualifying (Opening Weekend): February 24 – 25, 2024

Main Draw: February 26 – March 3, 2024

Children

Children over the age of 12 months require a ticket.

Location

Westwood Country Club
3808 W. 35th St.
Austin, TX 78703

More info and updates

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One ticket, one session

You will need a ticket to attend each session. Please be prepared to present your ticket to the usher for entry to the tournament site and your seating section.

Your day session ticket is only valid during the day session and your evening session ticket is only valid during the evening session. If you have an evening session ticket and would also like to attend the day session, you will have to purchase a day session ticket and vice versa.

Tickets will be delivered to email inboxes beginning in December. Review our ticket guide for more information.

Outside courts

The ATX Open will have 11 courts. Matches will generally be played on Center Court, Grandstand Court and one or two outside courts. The rest will be used as practice courts. When you buy a ticket, you buy a reserved seat on Center Court, but you also are free to watch matches and practice sessions on other courts. Generally, matches are played on other courts until Friday. On Friday night, Saturday and Sunday, matches are only played on Center Court pending weather impacts on previous days.

Parking

Complimentary parking with shuttle transportation to and from the ATX Open at Westwood Country Club is located at the HHSC Winters Building – Lot 26 (701 W. 51st St., Austin, TX 78751)

The designated pick-up and drop-off area for Uber, Lyft, taxis and other rideshare services will be located on W 35th Street, near the intersection of W 35th Street and Mount Bonnell Road.

More information

Players

The current player field can be viewed here.

Qualifying

A two-round qualifying tournament will be played opening weekend, Saturday, February 24 – Sunday, February 25, 2024.

Fans will be invited to attend opening weekend where special events
and other programming will surround the qualifying competition.

Opening weekend tickets are sold out.

Schedule

The tournament schedule is made with input from the tour, television, and the tournament.

Draws will be released a few days before the tournament starts and will be published online immediately following the conclusion of the Draw Ceremony.

A daily order of play will also be available on the website as soon as possible. Each day’s order of play is typically released the night before or the morning of.

Singles Draw

Weather permitting, the first Main Draw rounds will be played Monday and Tuesday and the first and second rounds will be played Wednesday. The round of 16 is completed on Thursday, the quarterfinals are played on Friday, the semifinals are played on Saturday and the finals are played on Sunday.

Draws will be released a few days before the tournament starts and will be published online immediately following the conclusion of the Draw Ceremony.

A daily order of play will also be available on the website as soon as possible. Each day’s order of play is typically released the night before or the morning of.

Sessions

On the tournament schedule page, you will find the start times for each session. There are no definite session-ending times, as all sessions last until the matches for that session are completed or the session is determined to be completed (due to rain or other circumstances). 

Day sessions on Center Court typically have 3 matches scheduled with an option to move a 4th match from an outside court if it will not conflict with a 6pm start time for the evening session. Day sessions traditionally last until about 5 p.m., and the evening sessions typically last until approximately 10 p.m. Session ending times are dependent on the length of the matches scheduled for that session. (Gates open one hour before each session starts.) If the day session overlaps with the start time of the evening session, evening session ticket holders will have to wait until the day session ticket holders have cleared the tournament site to enter the grounds or their Center Court seats.

Ticket Promotions (applying promo codes)

At times, the ATX Open may extend ticket promotions to select groups and partners. To apply a provided promo code for single session tickets, navigate to the tournament’s ticketing platform here.

Above the calendar and date/session selector, click the text that reads “Enter Promo Code” to apply your respective promo code. After entering your promo code, then navigate to your desired day and session to select your seats (see images).

Promo codes should be applied before selecting any seats or proceeding to checkout. 

 

Ticket Delivery

All tickets purchased through atxopen.com will be delivered directly to the purchaser via email shortly after purchase.

Print-at-home tickets will be emailed to the purchaser as a PDF attachment. Email/mobile tickets will be emailed and accessible through a link within the delivery email. Via a ‘VIEW TICKETS’ link within the email, ticket holders will be able to access their unique QR code for scanning upon tournament entry.

The email address that tickets are delivered from is, info@nliven.co. Searching for emails from this address in both your inbox and spam/junk folders can be helpful when attempting to locate a confirmation email or tickets.

To learn more about how to access and manage your tickets, visit our ticket guide.

Tournament Policies

Please review all tournament policies prior to attending the ATX Open. Key policies include the tournament’s bag policy, prohibited items and more.

TV

Select matches will be broadcast on the Tennis Channel, Tennis Channel Plus,  T2 and the Tennis Channel App.

Volunteering

If you are interested in volunteering at the ATX Open, please visit the Volunteers page and complete the signup form. There are many fantastic opportunities that provide behind-the-scenes access and a chance to participate in helping to make the ATX Open a great event.